A little delight could go a long way at Lotus’s Malaysia

By Ahmed Wafi

An exciting career opportunity awaits you at the hottest retail chain in town.

The hottest and most exciting market retail chain in town is painting Malaysia bright green and yellow. The best part? They’re looking for energetic talent who want to advance their careers to join them – that’s right, you could be part of their growing team of dynamic and diverse individuals!

Never heard of Lotus’s? Odds are you might have driven by one of their stores in the past few weeks without even noticing! Having officially acquired all stores previously owned by Tesco, Lotus’s Malaysia has now assumed the operations of all existing Tesco stores, employing over 8,600 employees across one head office, two distribution centres, and 62 stores throughout Peninsular Malaysia.

It also has Malaysia’s most extensive online grocery home shopping network with over 100 delivery trucks and operations in Penang, Johor Bahru, Melaka, Negeri Sembilan, and Ipoh.

While most of its stores still sport the old blue and red of their previous tenants, the retail chain headed by the Charoen Pokphand Group Co., Ltd (C.P. Group) vows to have all 62 stores across the country painted in their patented bright green and yellow by year end.

"The transformation goes beyond just a change of look but focuses on creating smart living experiences that delight one's heart every day," Lotus’s Malaysia President Kenneth Chua said during Lotus’s HQ Branch launching in Kepong.

Now, we know what you’re thinking but no, Lotus’s is not a typo. As seen in their logo, the apostrophe is in fact a drop pin because they want to be the destination for customers’ needs day in, day out.

The second ‘S’ in Lotus’s is actually silent and it stands for their SMART values. Here’s what they’re about:

SIMPLE At Lotus’s, they strive to simplify their customers’ experiences and their partners alike.

MOTIVATED The Lotus’s community is always excited and motivated to work together to be one step ahead of their customers’ needs and wants.

AGILE Lotus’s is always making strides by constantly collaborating with partners to adapt to the ever-changing market needs to stay competitive and ahead of the competition.

RESPONSIBLE Ethics and professionalism are at the heart of everything Lotus’s does, ensuring fair and honest collaborations and processes with partners and customers alike.

TRANSFORMATIVE At Lotus’s, innovation is a key aspect highlighted by top management in helping partners and customers enjoy better lives.

Quality at Lotus’s isn’t just a process but a firm belief. Better services provided by the organisation start with their core differentiators.

A smarter supply chain where partners can work together to ensure tip-top quality and guaranteed freshness for their customers.

A seamless delightful experience where customers can shop the way they want to shop. Whether it’s online or in store, a customer’s delightful shopping experience that is fast, easy and personal is at the heart of the Lotus’s mission. Data technology at the organisation also helps them understand their customers better, allowing them to tailor offers, rewards and privileges unique to their needs and wants.

Green for a reason! Lotus’s is deeply committed to sustainability and a vision of zero waste practices. Initiatives practised at Lotus’s Stores such as Food Waste, School Adoption, Greener Living and No Plastic are just the tip of the iceberg.

Do you need another reason to kickstart your career with an organisation that cares for your growth, community and wellbeing? Get online and speak to the friendly representatives from Lotus’s only at GRADUAN Aspire this 9 to 12 July. Who knows, you might get hired!

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