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Solution Analyst, Enterprise & Broadband Solutions

Posted on: 8 Nov 2024, 8:50 AM

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Company

U Mobile Sdn Bhd

location

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Deadline

7 Dec 2024, 8:50 AM

Job Scope

Life at U Mobile We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team. Let’s start your journey with an award-winning organization! #UnlimitingYourPotential

Top Reasons To Join Us • Awarded as the Most Preferred Graduate Employers (2022& 2023) & Gold Winner for Excellence in Workplace Culture (2021) • Comprehensive medical, dental, optical and insurance benefits • Flexi working hours arrangements • Staff Line & Device Subsidy • Smart Casual Attire • Child Parental Care Leave • Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT) • Special employee discounts for selected F&B Brands

The Day-To-Day Activities

  • Support root cause analysis to identify underlying operational issues addressable by system solutions.
  • Identify potential requirements for system design and explore new system capabilities to meet business needs.
  • Translate system capabilities into innovative solutions and lead technical solutioning for small projects with low complexity.
  • Understand business requirements and application capabilities, managing low complexity change requests (CRs) and application enhancements to realize business needs.
  • Conduct thorough root cause analysis to understand requirement problem statements and propose appropriate system solutions.
  • Evaluate and define potential requirements for systems design, ensuring documented requirements include associated metrics and testing procedures.
  • Propose solution options and workarounds to meet business expectations while considering cost implications.
  • Manage CR delivery according to established processes, governing individual CR solutions and timelines.
  • Champion a "Shift Left" mindset through the CR process, ensuring prompt tracking and updates in JIRA.
  • Collaborate effectively with business stakeholders, product managers/owners, vendors, and internal team members to prioritize and deliver against agreed-upon objectives.
  • Undertake any other duties/functions as assigned by SA Leadership.

Job Requirement

About You

  • Degree in Computer Science / IT / Electrical & Electronic / Telecommunication or equivalent
  • Minimum 2-3 Years of relevant working experience in Telco area.
  • Strong understanding of system boundaries, interfaces, and business context for frequently used applications.
  • Ability to support and guide business in requirement review processes and document requirements effectively.
  • Proficiency in designing and developing ISD architecture solutions to support business agendas.
  • Aptitude for combining established methodologies with innovative techniques to address business challenges effectively.
  • Skill in integrating end-user needs, technical possibilities, and business requirements to solve basic to slightly complex problems.
  • Experience in leveraging established governance mechanisms to mediate conflicts, mitigate risks, and resolve issues.
  • Demonstrated ability to deliver high-quality presentations and content.
  • Effective stakeholder management skills and problem-solving techniques.
  • Adoption of Agile and DevOps principles

What’s Next ? Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

Minimum Year of Working Experience

5 Years

Minimum Qualification

Bachelor's Degree

Minimum Grade

Not Specified

Field Of Study

Engineering (Computer/Telecommunication)

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