Manager, Operational Excellence Analytic

Job Purpose: Providing support and infrastructure to Guarantee and Financing Operations as well as coordinating the process improvements and innovative solutions through the usage of technology via system enhancements.

Job Responsibilities: Ensure effective execution of the department’s roles / strategies as follows:

1. Proposed process improvements / enhancements for Guarantee and Financing Operations.
2. Management of system matters.
3. Managements of the Sub-Division matters.
4. Training to branches / peer-to-peer related to process and system enhancement.

• Manage project / assignment progress to ensure completion within timeline and align with strategic objectives.
• Manage staff’s performance / discipline in completing tasks / assignments.
• Stimulate / encourage evolution of mindset and culture of staff for innovative problem solving.
• Coach staff to ensure smooth execution or completion of assignments.
• Engagement with various department (internal & external) such as IT, Vendor, Branches, etc., to expedite and improve completion of the project / assignment.
• Execute advisory role as subject matter expert related to system and process enhancement.
• Review proposal / paper of process improvement for Management’s decision.