Manager, Control Assurance, Fund Accounting

What is the opportunity?

CACEIS was set up in Cyberjaya, Malaysia in July 2023 with approximately 1,000 employees, with the acquisition of RBC investor Services’ European business and Malaysia centre of excellence. As a centre of excellence, the team in Malaysia provides asset services, custody and payments for clients in Europe (Belgium, Ireland, Luxembourg, Switzerland and United Kingdom) with a global operating model that maximises efficiencies across time zones, supports 17/5 operational capability with follow the sun model, enhances scalability of our global operations and the implementation of standardized processes.

The Control Assurance will act as an independent governance unit reporting directly to the Head of Department. It is a sole-contributor role but yet required strong stakeholder management skill to work with all parties to ensure full cooperation from the production teams. Their primary role is to ensure the effectiveness of the controls adopted in FA department. This includes, but not limited to, performing control testing to assess FA overall Design Effectiveness and Operational Effectiveness. Being the first line of defense, they will be the key contact points to partner with Business Unit Operational.

Risk and Resilience (“BUORR”) team in all matters related to operational risks, including but not limited to root cause analysis, deep dive process review, error analysis trending, etc. This team will also be fronting the auditors in any internal and external audits. Monthly MI and reporting is expected to ensure FA maintains a healthy operating environment by tracking FA’s set of Key Risk Indicators (“KRI”). This will includes exceptions identified during control testing and following through to closure. Process review and process improvement are also part of the mandate. They are also to ensure all processes are well documented in the Process Document, conduct regular and periodic review of the same, and ensure timely update whenever there are changes made.

In addition, Control Assurance also need to manage and implement a wide range of tasks, including suggestion for process improvements, ensuring team operates at acceptable competency level by governing the training and competency assessment framework. This would also include analysis of internal errors and external errors to identify thematic and/or sporadic topics for enhanced training.

In order to ensure we have strong control to address all our operational risks, Control Assurance will also need to ensure the L2 and L3 RCSA is updated on timely manner and reviewed regularly. They are also responsible for reviewing and addressing all the risks and control gaps and ensure that the company governance frameworks are adhered to, example renewal of SLA on timely manner, annual review and sign off on EUC, Access Management, and so on. .

Region: Lux

Working hours: 1:00PM – 10:00PM

What will you do?

• Risk & Control Governance from BAU (include performing control testing, assess Design Effectiveness and Operational Effectiveness of FA processes)
• BAU Technical and Change Support (Change Control, Enhancement Requests & Training and Competency Framework)
• Management Reporting – project status / updates / departmental performance