Solution Analyst, Enterprise & Broadband Solutions
Posted on:
Job Scope
Life at U Mobile We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.
At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team. Let’s start your journey with an award-winning organization! #UnlimitingYourPotential
Top Reasons To Join Us • Awarded as the Most Preferred Graduate Employers (2022& 2023) & Gold Winner for Excellence in Workplace Culture (2021) • Comprehensive medical, dental, optical and insurance benefits • Flexi working hours arrangements • Staff Line & Device Subsidy • Smart Casual Attire • Child Parental Care Leave • Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT) • Special employee discounts for selected F&B Brands
The Day-To-Day Activities
- Support root cause analysis to identify underlying operational issues addressable by system solutions.
- Identify potential requirements for system design and explore new system capabilities to meet business needs.
- Translate system capabilities into innovative solutions and lead technical solutioning for small projects with low complexity.
- Understand business requirements and application capabilities, managing low complexity change requests (CRs) and application enhancements to realize business needs.
- Conduct thorough root cause analysis to understand requirement problem statements and propose appropriate system solutions.
- Evaluate and define potential requirements for systems design, ensuring documented requirements include associated metrics and testing procedures.
- Propose solution options and workarounds to meet business expectations while considering cost implications.
- Manage CR delivery according to established processes, governing individual CR solutions and timelines.
- Champion a "Shift Left" mindset through the CR process, ensuring prompt tracking and updates in JIRA.
- Collaborate effectively with business stakeholders, product managers/owners, vendors, and internal team members to prioritize and deliver against agreed-upon objectives.
- Undertake any other duties/functions as assigned by SA Leadership.
Job Requirement
About You
- Degree in Computer Science / IT / Electrical & Electronic / Telecommunication or equivalent
- Minimum 2-3 Years of relevant working experience in Telco area.
- Strong understanding of system boundaries, interfaces, and business context for frequently used applications.
- Ability to support and guide business in requirement review processes and document requirements effectively.
- Proficiency in designing and developing ISD architecture solutions to support business agendas.
- Aptitude for combining established methodologies with innovative techniques to address business challenges effectively.
- Skill in integrating end-user needs, technical possibilities, and business requirements to solve basic to slightly complex problems.
- Experience in leveraging established governance mechanisms to mediate conflicts, mitigate risks, and resolve issues.
- Demonstrated ability to deliver high-quality presentations and content.
- Effective stakeholder management skills and problem-solving techniques.
- Adoption of Agile and DevOps principles
What’s Next ? Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.
Minimum Year of Working Experience
5 Years
Minimum Qualification
Bachelor's Degree
Minimum Grade
Not Specified
Field Of Study
Engineering (Computer/Telecommunication)