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Training & Product Development Assistant / Officer

Job Posted at: 2019-10-01 09:00:00




2019-10-31 12:00:00

Full Time


Job Scope


  • Training & Development ➢ Onboarding / Orientation Management – Welcome and guide new employees on their first week of employment ➢ Outlet Performance Management – Observe and ensure tip top performance of outlet employees ➢ SOP Development & Enhancement – Create new SOPs and enhance existing SOPs to meet the business needs ➢ Training Program Facilitation – Coordinate and deliver necessary / required training programs to assigned employees
  • Product Development ➢ Menu Enhancement – Seek ways to embellish and update the menu according to trends and sustainability ➢ Supplier Engagement – Coordinate meetings / meet with suppliers on potential menu development ➢ Quality Control & Assurance – Ensure consistency of food & beverage quality which involves food & beverage tasting
  • Outlet Inspection ➢ Operation Audit – Observe and spot-check the operations and performance of the outlet employees ➢ Outlet Meetings – Briefing and Debriefing of operations
  • Sales Analyzation ➢ Identify Room for Improvements – Extraction and analyzation of sales report and data to present and report to superior(s) ➢ Provide Solutions – Generate informed ideas and solutions to challenges to generate more revenue


  • Bachelor’s Degree in Hospitality / F&B / Hotel Management, Business Management, Human Resource Management, Marketing Management, or of equivalent relevance
  • Fresh Graduates or at least 1 year of work experience
  • Possessing a systematic and organized mindset and approach to tasks
  • Must be flexible and open to steep learning curves and constructive criticisms
  • Willing to do administrative tasks
  • Able to think critically to provide informed feedback
  • Have a driver’s license and willing to travel to branches
  • Fluent in English and Malay
  • Citizen of Malaysia

Job Requirements

Minimum Education

Bachelor's Degree

Minimum Grade

Second Class Upper


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Posted 312019Tueam31UTCUTC0010UTCst31Tue, 01 Oct 2019 09:00:00 +000000109