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System Engineer/ Software Engineering

Job Posted at: Tue, Apr 10, 2018 10:52 AM


Thu, Jul 12, 2018 1:54 AM

Full Time


Job Scope

Job Title : System Engineer

Location : Petaling Jaya

Job Description ; System Engineers are responsible for the back-office support and/or proactive support and implementation of infrastructure to enable SIS software products, services and solutions within the petrotechnical workflows. System Engineers will provide high quality on-site support and project implementation services to clients of Schlumberger, resolving infrastructure issues and sharing relevant information with clients in order to pre-empt potential issues. At times the same support may also be provided internally to Schlumberger.

Responsibilities : • May provide extended on-site support at client offices, maintaining a professional image at all times • Investigates, analyzes, resolves and prepares reports on moderate to complex client tickets via telephone, email or on-site visits • Deploys hardware infrastructures (e.g., servers and storage devices), operating systems, databases and SIS software • Creates detailed documentation, accessible by the team, for system configuration • Gauges the effectiveness and efficiency of existing systems and infrastructure; implements strategies for improving or further leveraging these systems within a geoscience workflow • Collaborates with network and security staff to ensure smooth and reliable operation of application software and systems • Ensures databases (including supporting systems and software) are correctly installed and supported. Also, that backup, recovery and security procedures are in place and followed • Ensures database technologies are kept up-to-date as defined by (client) business needs • Installs, upgrades and assists in the integration of SIS applications & supporting technologies • Maintains accurate status records for on-going projects and assists in forecasting, auditing, planning and invoicing • Assists in the development of systems integration or customized application or configuration projects (e.g. scripting) • Develops, implements and documents best practice policies and procedures for new projects or initiatives • Proactively visits clients to discuss infrastructure related issues, including defects, workarounds & emergency fixes, providing information detailing history, resolution & status • Develops client visit schedules with Account Managers, prioritizing by revenue impact and marketing events

Qualifications : Bachelor’s degree in either geosciences or IT related discipline such as Software Engineering/Computer Science • Very strong computer literacy with aptitude and readiness for multidiscipline training • 0-3 years seniority

• Able to work under pressure • Excellent oral, written communication, and interpersonal skills • Practices effective listening techniques • Able to work independently or as part of a team • Effectively analyzes and solves problems with attention to the root cause

Job Requirements

Minimum Working Experience

1 Year

Minimum Education

Bachelor's Degree

Minimum Grade

Second Class Upper

Field of Study

Computer Science/Information Technology

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, Finance/Accountancy/Banking or equivalent.

•Required skill(s): good problem solving skills, have leadership aspect, well organized, Communication skills.

•Required language(s): Bahasa Malaysia, Chinese, English

•At least 0 - 3 year(s) of working experience in the related field is required for this position.


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