Type of employment: Both Permanent & Contract vacancies are available
Job Responsibilities:
Implement action plan to minimise collection losses and maximise recoveries
Attend to all inbound calls vide Collections general line within promptly
Updates all cheques received into DMS within the same day
Updates all inward letters, faxes etc into DMS within the same day
Perform signature(s)’ verification of all documents sent by borrowers
Updates all inward letters, faxes etc into DMS within the same day
Raise maintenance all requests for (post verifications) :
a) Change of contact info
b)Appointment of 3rd party to make enquiry into account
c)Deceased Status updating
d)Bankrupt Status updating
Management of Post Auction portfolio by way of timely collections of auction proceeds
Analyse and review weekly / monthly performance of Auction and provide corrective measures
Liaise with lawyers, regarding specific cases and/or to plan solutions to enhance collection of accounts
Negotiate with customers on settlement of account, whenever necessary
Review settlement of accounts
Responsible for the management and recovery of Consumer Non-Performing Loans
Requirements:
Willing to relocate in Subang Jaya, Bangsar & Ampang.
Preferably with a minimum Diploma in any field.
Candidate with related working experience in banking/ finance, especially with experience in collections and related legal matters will have added advantage.
Good judgement and possess good knowledge of the Malaysian legal system.