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SALES QUALITY EXECUTIVE

Job Posted at: 2021-09-21 08:51:00

Deadline

2021-10-21 08:51:00

Full Time

Description

Job Scope

Job Descriptions :

  • Perform all Back validation and verification to detect potential non-compliance practices in Wealth Management products
  • Monitor update status of cases with negative feedback and address for closure & escalate potential risks
  • Prepare monthly Call Back reporting and escalate for non-compliance to the Management
  • Extract Month End sales report for Wealth Management products
  • Strong collaboration with RB Products and Sales Channels for achievement of sales quality and compliance standards
  • Work with respective RB and non RB stakeholders to execute key initiatives
  • Ensure adhere to the Group's AML programs, policies and procedures at all times

Job Requirements :

  • Candidate must possess at least Degree preferably in in Accounting, Economics, Business, Finance or related field
  • Minimum 1 years of experience preferably in banking institution
  • Good understanding in AML compliance, regulatory compliance and operational risk management
  • Good knowledge in banking operations and products, internal fraud and modus operandi
  • Good soft-skill in investigation and interview techniques
  • Experience in Contact Centre environment will be an advantage
  • Able to converse in Mandarin will be of added advantage

Job Requirements

Minimum Working Experience

1 Year

Minimum Education

Bachelor's Degree

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