• Articles:
  • Leadership
  • Aspire
  • Innovate
  • Ins & Outs
  • Education
  • GRADUAN News

Merchant Onboarding Analyst

Job Posted at: 2021-09-09 18:11:00


WP - Kuala Lumpur


2021-10-08 18:11:00

Expected Salary

MYR 3500.00

Full Time


Job Scope

Merchant Onboarding APAC plays an essential role in processing merchant applications across Australia, NewZealand, Hong Kong & Singapore markets in APAC region. We provide an end-to-end servicing for Merchants based in Australia and NewZealand ensuring their terminals are ready to accept American Express cards.

Job description :

  • Responsible for providing timely completion of merchant application.
  • Ensure quality standards are met in line with Compliance and Risk requirments.
  • Detailed data verification when processing applications.
  • Follow up on incomplete information to enable optimal turn-around time of applications.
  • Drive positive B2B and B2C experience.

**Job requirement

  • Minimum relevant working experience of 1 year.
  • Proficiency in MS Office Suites including Excel, Power Point, Word etc.*
  • Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amount of information with accuracy.
  • High attention to details when reviewing documents.
  • Ability to identify missing information and drive completion rate.
  • Strong interpersonal and communication skills (both verbal and written English).
  • Highly motivated with strong growth mindset.
  • Demonstrate ability to build relationships and work effectively across internal teams and stakeholders.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job Requirements

Minimum Education

Bachelor's Degree

Minimum Grade

Pass / Non-gradable


Business Relationship Consultant (Australia & New Zealand Merchant Services)

American Express

Posted 2021-09-09 17:56:00

ROCSOC & POS Enablement Analyst

American Express

Posted 2021-09-09 18:17:00

Customer Care Professional - Night shift - US Servicing (Oct intake)

American Express

Posted 2021-09-09 18:00:00

Customer Care Professional - Night shift - US Servicing (Nov intake)

American Express

Posted 2021-09-09 17:53:00