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Senior Executive, eCommerce Operations Excellence

Job Posted at: 2022-07-30 03:14:06

Deadline

2022-08-15 02:44:59

Full Time

Description

Job Scope

Job Responsibilities:

  • To perform payment posting and clearing on daily basis.
  • Coordinates reclass balances from suspense account to customer account.
  • To monitor and keep AR Ageing report up to date.
  • Analyse customers' payment performance and check for potential credit risks to mitigate potential payment defaults.
  • Analyse and follow up on monthly claims submission for the clients.
  • Follow up on payments due and check against assigned credit limit/credit policy.
  • Work closely with internal stakeholders in monitoring collections (e.g. days sales outstanding, monthly collection targets, etc.) and resolving customer payment issues.
  • Work closely with customers on collections and reconciliation of balances to ensure accurate and timely recovery of payments.
  • Think holistically about digital operations performance to identify business opportunities to better support digital business.
  • Be the main keyperson with regards to the e-commerce finance operations and act as the business owner for all digital operations performance management activities.
  • Engage business stakeholders to elicit, analyze, prioritize, validate, document and communicate standard operation procedures.

Job Requirements

Minimum Working Experience

1 Year

Minimum Education

Bachelor's Degree

Minimum Grade

Second Class Lower

Field of Study

Any Discipline

Requirements:

  • Diploma/Degree in Business Administration, Accounting, Finance, or related disciplines.
  • Minimum 1-2 years' experience in a similar role
  • Prior experience in a company known for e-commerce or online fulfillment operations related or doing operation finance to a logistic company is a strong plus
  • To be able to act as a go to person for all operational finance queries
  • To be able to be a role model and lead the operational finance team by example
  • Demonstrate ability to work and collaborate in team setting
  • Proactive, responsible, organized, and able to work independently
  • Strong in critical thinking skills
  • Good level of computer literacy
  • Fluent written & verbal communication skills in English
  • Good problem solving and root cause analysis skills
  • Ability to work in a regional matrix and with stakeholders on a variety of levels, enforcing standards and guidelines

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