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Security Operations Center Analyst

Job Posted at: 2021-11-24 07:40:00




2021-12-24 07:40:00

Full Time


Job Scope

Huntsman Global Business Services is looking for Security Operations Center Analyst. The job holder works as the key personnel for Huntsman SOC infrastructure administration and alerts management, including analyze, report and resolve, working closely with internal stakeholders, managed service providers and 3rd party vendors. Work hours typically include regular work hours during APAC timezone. The job holder is required and expected to participate in conference calls/meetings outside of regular work hours, during US and Europe timezones (typically during APAC evening/night, 2-3 times a week). Also, may be required to work outside of regular hours to resolve significant issues. Role estimation: 90% operations, 10% administration.

Our office in Kuala Lumpur is home to our dynamic Global Business Services team who provides strategic and transactional services for Huntsman from our Shared Service Centre. They offer quality support to a diverse global team, drive collaboration and efficiency, and helps unlock growth with improved service delivery. Opportunities are available in the areas of IT, Accounting, Internal Audit, Finance, Human Resource etc.

We invest in the future of our people through on-the-job training and career coaching. You can experience classroom training and workshops, overseas training and online training courses, to name a few. Our Talent Program, rotational assignments and Buddy programs help guide your career path to long-term success. As you grow professionally, you’ll be supported with robust compensation, comprehensive benefits and a spirit of belonging.

If you are looking for challenging work, dynamic opportunities and a supportive culture, you’ll find good chemistry at our KL office.

What will your day to day look like?

• Liaise with SOC managed service provider to fine-tune SOC alerts threshold, parameters to improve alerts accuracy and effectiveness.

• Attend and take ownership of the incident alerts and request tickets created in SOC portal.

• Liaise with various platform/application/system owners for investigating alerts received from SOC.

• Act as 2nd/3rd level support analyst and escalation contact to SOC managed service provider to triage, analysis, response and resolve to notable events & security alerts (including reported incidents via email or phone).

• Assess the security impact of security alerts and traffic anomalies to identify malicious activities and take mitigating actions as appropriate.

• Process tactical mitigations based on results of analysis and determination of threat validity.

• Utilize a variety of security tools and technologies to analyze potential threats to determine impact, scope, and recovery.

• Leverage understanding of operating systems and applications behaviors in support of identifying security incidents and to have a proper overview of risk profile.

• Generate SOC related reports when requested.

• Administer SOC portal and SOC infrastructure, which includes but not limited to user accounts management, update configurations, liaise with 3rd party vendor to ensure log collectors availability.

• Troubleshoot with log source technical owners for reported log sources issues by SOC managed service provider.

• Define/Improve workflows and process and procedures driving the SOC infrastructure administration, SOC alerts handling and escalation actions.

• Adhere to established ITIL processes and best practices such as change management control, incident handling, use of ticketing protocols, as well as Sarbanes-Oxley (SOx) and General Computer Controls (GCC) for all operational and project delivery

• Follows instructions and performs other duties as may be assigned by supervisor

• Interact and collaborate across various teams on achieving objectives and deliverables

• Assists other employees in accomplishment of Huntsman company goals

• Participates in and completes company-required training programs

• Participates in Environmental, Health, & Safety initiatives as set forth by the company

What skills and experiences are we looking for?

Degree in Computer Science or related field with 5+ years relevant experience in SOC and other Security services domain.

• Experience supporting SOC operations including attend/respond to security alerts, analyze, investigate and follow through the resolution of suspicious activities and security alerts. Hands on operational knowledge with Accenture SOC preferred.

• Strong, in-depth technical knowledge on various platforms and logs format such as Cisco ASA firewalls, Juniper firewalls, McAfee/Symantec antivirus, Microsoft Defender, Microsoft ATP, DNS, Active Directory, CyberX, cloud-based Internet proxy.

• Good working knowledge and understanding on networking fundamentals (routing, IP subnets, VLANs, TCP/IP), network security, and operating system platforms (Windows 10, Windows Server 2012 R2 and above, Linux), Internet browsers (IE, Chrome, Edge)

• Good working knowledge of troubleshooting tools such as Wireshark, Fiddler, Network Monitor

• Experience working and interacting with end users and external vendors through remote support tools for incident troubleshooting and support

• Proven track record of risk, compliance, and/or security operations management and security services solutioning in a landscape of 10,000+ users

• Good analytical skills

• Experience and knowledge on other security related technologies, such as privileged account management (PAM), privileged identity management (PIM), Public Key Infrastructure (PKI), SSL certificates, security and risk assessments

• Up to date knowledge new or emerging security technologies, threats, risks, and vulnerabilities

• Good understanding of federal regulations such as Sarbanes-Oxley (SOx)

• Good awareness of ITIL standards and best practice within operational environment

• Good background in delivering via process flows

What can we offer?

Huntsman offers unsurpassed opportunities to build a successful future. We are a global specialty chemical company with locations in 30 countries around the world, employing over 9,000 associates. Our diverse portfolio creates a range of career fields including manufacturing, research and development, technical services, sales and marketing, customer service – and the list goes on. Here, you can make an impact and make a difference. Come join us.

Job Requirements

Minimum Working Experience

5 Years

Minimum Education

Bachelor's Degree


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