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Mortgage Specialist

Job Posted at: 2022-07-21 12:47:24

Deadline

2022-08-20 13:47:00

Description

Job Scope

  • Promoting the Mortgage loans product for Residential / Commercial Property new purchase / acquisition including Bank End-Financing Projects / Subsales.
  • Promoting the Alliance One Account(AOA) product of refinancing for customers to keep all loans/financing in one place.
  • Actively cross sell on credit life insurance & credit card.
  • Achieve or exceed sales performances and productivity indicator monthly.
  • Constantly identify new strategies and approach to increase individual and team achievements i.e. prospecting through telesales & mobile sales activities which include cold-callings, attending sales launches / roadshow, referrals & enquiries etc.
  • Participate, plan and support sales activities i.e. marketing visitation / appointment, sales presentation on mortgage and refinancing
  • Ensure applications forms are duly completed prior to submission.
  • Ensure best sales practice and deliver excellent customers service.
  • Ensure all customers enquiries and complaints are handled promptly and efficiently.
  • Ensure no misrepresentation of product features, pricing, promotions and processes.

Job Requirements

  • Experience in telesales and customer service environment with strong customer care culture
  • Basic spoken and written English language
  • Awareness of consumer and market trends

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