Internship - Roaming Operations
Posted on:
Company
U Mobile Sdn Bhd
location
-
Berjaya Times Square, Imbi, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Deadline
Job Scope
Life at U Mobile We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.
At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team. Let’s start your journey with an award-winning organization! #UnlimitingYourPotential
Top Reasons To Join Us • Awarded as the Most Preferred Graduate Employers (2022& 2023) & Gold Winner for Excellence in Workplace Culture (2021) • Comprehensive medical, dental, optical and insurance benefits • Flexi working hours arrangements • Staff Line & Device Subsidy • Smart Casual Attire • Child Parental Care Leave • Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT) • Special employee discounts for selected F&B Brands
Job Summary The primary objective of this role is to organize and file all roaming and its related business information meticulously. The roaming information are such as SMS contents, website information and all related roaming agreements
Job Responsibilities SMS – Short messaging service.
- Review all roaming SMS template (welcome SMS, charging SMS, winback sms) on the Roaming Service Centre platform.
- Check each template’s content is accurate with the right mobile plans corresponding with each roaming country.
Website information
- Review all Roaming information on U Mobile website.
- Audit the countries and check that it’s respective roaming partners are correctly tabled according to:
- Mobile Plans
- Networks
- Other rates (voice and sms) are tabled correctly.
All roaming related agreements
- Organize all International Roaming Agreements (IRA) by countries and by Roaming Partners Grouping.
- Update and arrange all Discount Agreements (DIOT) by countries and upload into the Wholesale Deal Management Portal.
- Update and arrange all Commercial Launch Letter (by service level)according to roaming partners and countries
- Coverage file
- Update the Coverage file according to information in IRA, DIOT and Commercial Launch Letter and Mobile Plans.
Job Requirement
- Must be an expert in Mathematics and Advance level of Microsoft Excel.
- Must be willing to learn and fast learner. Fresh graduates are encouraged to apply.
- Personal traits: Good business acumen and good natured. Positive, ability to perform under pressure in a challenging environment and A team player, analytical and meticulous.
- Excellent verbal and written English language communications skills.
What’s Next ? Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.
Minimum Year of Working Experience
1 Year
Minimum Qualification
Bachelor's Degree
Minimum Grade
Second Class Upper
Field Of Study
Business Studies/Administration/Management