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Customer Service Internship

Job Posted at: Tue, Oct 9, 2018 8:24 AM

Company

Synthomer

Location

WP - Kuala Lumpur

Deadline

Thu, Jan 10, 2019 1:25 AM

Internship : 5 - 6 months

Description

Job Scope

The intern will be exposed to:-

  • Effective order management from order-to-cash cycle, market return management and claims processes to deliver in a consistent manner and meeting agreed customer service level. It includes providing customer order pattern background analysis.

  • Customer support management pertaining to enquiry / issue in relations to order, delivery, claims and invoices in the region (as per assigned) by providing accurate information and timely response as well as attends to customer grievance/complaint and provides resolution.


Job Requirements

Minimum Education

Bachelor's Degree

Minimum Grade

Second Class Lower

Field of Study

Logistic/Transportation

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