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Customer Insight Executive

Job Posted at: 2021-09-13 10:13:00

Full Time

Description

Job Scope

  • To support the Insight team and work as an internal market research consultant
  • To provide insight into our customer activities and behaviours to help the business to understand customer needs
  • To liaise and manage external Research agencies to deliver the best research for Lotuss
  • To work with stakeholders to identify the key issues and recommend the appropriate research
  • Able to work independently on the design and analysis of customized research
  • Choose the right vendors that provide the highest value to the company
  • Work collaborative and commitment to deadline
  • To conduct analysis and reporting

Requirements:

  • Minimum Degree in Business / Marketing / Mathematics / Statistic / psychology or other relevant backgrounds
  • Self-motivated and a team player with strong communication skills, good interpersonal and leadership skills with high integrity
  • Proficient in Microsoft Office application, in particular Excel
  • Prefeably able to read & write in Mandarin as the customer surveys will be conducted in Bahasa Malaysia and Mandarin
  • Fresh graduates are encouraged to apply

Job Requirements

Minimum Working Experience

1 Year

Minimum Education

Bachelor's Degree

Minimum Grade

Second Class Upper

Field of Study

Marketing

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