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Customer Care Executive / Officer

Job Posted at: 2020-02-07 14:00:00

Location

Selangor

Deadline

2020-03-06 23:59:00

Full Time

Description

Job Scope

Responsibilities

• Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers

• Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents

• Assist sales order processing and follow up on delivery status of orders and track on collection

• Co-ordinate with logistics department to ensure on-time delivery to customer

• Liaise with customers to provide update order status

• Process sales data, sales progress reports and other sales related records and reports

Requirements:

• Min SPM for Officer post, Diploma / Degree in any discipline for Executive post

• Preferably 1-2 years working experience in related field

• Computer literate and proficient in MS Word, MS Excel and MS Power Point

• Good communication and interpersonal skills

• Self-motivated, independent and possess initiative

• Fresh graduates will be considered too


Job Requirements

Minimum Education

Diploma

Field of Study

Business Studies/Administration/Management

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