Job Scope
The Billing Analyst will be reporting to Billing Operation Team Leader, responsible for the achievement of quality, accuracy and timely delivery of billing operation on time process in accordance to the defined SLAs/KPIs. Senior billing analyst will support the global process initiative to streamline and/or automate the billing process, it includes system enhancement and process improvement. The key accountability includes ensuring compliance with Group policies and procedures; and relevant legal and statutory requirement.
What you’ll be doing
- Perform end to end AR process: specialized in billing process especially on customer invoicing either manual or automate
- Perform reconciliation and procession of invoice(s) into Oracle. Including: ensuring the invoicing accurately reflects as per the contracts/usage/billing request/SO
- Prepare customer aging report and other AR related reports
- Dealing with interface billing reconciliations, balance sheet through P&L reconciliation
- Perform and support month end close activities
- Accountable and responsible for the quality, accuracy and timely delivery of billing process in accordance to the defined SLAs/KPIs
- Work closely with the sales operation team and cross functional organization to resolve and support customer billing process, issues and/or inquiries
Ensure compliance to internal and external regulations and procedures, that should be in line with the company policies, standard operating procedures, and/or SLA/MSA
- Liaise with the auditors, tax authorities and regulatory authorities as required for the countries served in GFS and Business
- Full support to O2C global initiative in UAT, migrations, scope expansion, standardization and/or data mapping or cleansing
- Support the assigned project (Acquisitions and Mergers, Divestment (when required)
- Undertake special assignments, ad hoc functions, and other duties as and when requested by the line manager
- Handle high complexity billing process
More about you
- Candidate must possess at least a Bachelor’s degree, Professional degree in Finance/Accountancy/Banking or equivalent
- Basic knowledge of fundamental accounting concepts, practices, and procedures
- Experience in Oracle application is an added advantage
- Strong in stakeholder management and ability to manage independently