● By Mel Sim
RHB empowers its staff to be customer-centric, think swiftly, and conclude efficiently.
RHB’s Agile culture provides employees with greater autonomy, better flexibility, and higher employee engagement. Employees are encouraged to exchange ideas and take full ownership of their work in an open, collaborative, and high-performing environment. The culture empowers employees to do what is needed to create superior customer-centric solutions with integrity and accountability. It also encourages a sustainable workforce of the future through the development of digital skillsets.
The Group is committed to building a highly productive, agile, and engaged workforce to drive a high-performance organisation.
At the core of our operating model are the Agile teams: Multi-disciplinary and autonomous teams built around distinct customer journeys to best serve the wants and needs of our customers. They are also the drivers of the “Workforce of the Future”, spearheading the new collaborative, empowered, and purpose-driven working culture under Agile.
We reward competitively through a robust pay-for-performance policy that is benchmarked against the industry. Through our enhanced Performance Management system with differentiated rewards, we have implemented a structured rewards policy based on a High-Performance Culture concept.
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